Privacy Policy
Effective Date: 2026
Paws N Shades (“PNS,” “we,” “us,” “our”) is committed to protecting your privacy and ensuring a safe, transparent shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information to process orders, improve your experience, and operate our store effectively.
A. Personal Information
- Name
- Email address
B. Order & Shipping Information
- Shipping address
- Billing address
C. Payment Information
- Payment details (processed securely by Shopify Payments, PayPal, Apple Pay, Google Pay, etc.)
We do not store full credit card numbers.
D. Browsing & Device Information
Collected automatically through Shopify and analytics tools:
- IP address
- Device type
- Browser type
- Pages viewed
- Time spent on site
- Cart activity
- Cookies and tracking technologies
E. Marketing Information
- Email newsletter signups
- SMS opt-ins
- Marketing preferences
F. Third-Party Tracking Data
Collected through pixels and integrations:
- Google Analytics
- Meta (Facebook/Instagram) Pixel
- TikTok Pixel
- Shopify marketing apps
How We Collect Information
A. Directly From You
When you:
- Place an order
- Create an account
- Fill out our Contact form
- Subscribe to email/SMS
- Use live chat
- Request customer support
B. Automatically Through Your Device
Using:
- Cookies
- Shopify analytics
- Pixel tracking
- Session tracking
- Device fingerprinting
C. Through Third-Party Integrations
Including:
- Google Analytics
- Meta Pixel
- TikTok Pixel
- Email/SMS platforms
- Payment processors
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping updates and customer support
- Improve website performance and user experience
- Personalize product recommendations
- Prevent fraud and maintain security
- Send marketing communications (with your consent)
- Analyze site traffic and behavior
How Your Information Is Stored
Your data is stored securely across trusted platforms:
A. Shopify (Primary Storage)
- Customer profiles
- Orders
- Addresses
- Checkout details
- Analytics
- Cookies
B. Payment Processors
- Shopify Payments
- PayPal
- Apple Pay
- Google Pay (We never store full credit card numbers.)
C. Marketing Platforms
- Shopify Email
- Klaviyo (if enabled)
- SMS platforms
D. Analytics Tools
- Google Analytics
- Meta Pixel
- TikTok Pixel
E. Customer Support Systems
- Shopify Inbox
- Chat provider
Sharing Your Information
We only share your information with trusted partners necessary to operate our business:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing platforms
We do not sell your personal information.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your cart active
- Improve site performance
- Analyze traffic
- Personalize content
- Deliver relevant ads
You may disable cookies through your browser settings, but some features may not function properly.
7. Data Protection & Security
We use industry-standard security measures including:
- Encrypted checkout
- PCI-compliant payment processors
- Secure servers
- Access controls
- Fraud prevention tools
Despite best efforts, no system is 100% secure, but we take every reasonable step to protect your data.
8. Your Rights (GDPR & CCPA Compliant)
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Opt-out of data sale (we do not sell data)
- Request data portability
- Withdraw marketing consent
To submit a request, email: privacy@pawsnshades.com
We respond within 30 days.
Children’s Privacy
Paws N Shades does not knowingly collect information from children under 13. If you believe a child has provided information, contact us immediately.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” will reflect the latest version.
Contact Us
For privacy questions or data requests, contact us at:
Paws N Shades
Email: privacy@pawsnshades.com
Support: support@pawsnshades.com
Contact Page: pawsnshades.com/pages/contact